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By use case
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Discover retail solutions
Location-based services from order to delivery increase sales, drive efficiency, and improve customer experiences.
Consumers are making decisions faster than ever, with mobile searches for “__ near me now” growing by over 150%.3 Convert online shoppers to in-store or curbside pickup customers by showcasing nearby stores that have an item in stock, integrated into the product’s detail page. Keep customers informed of local shopping options at each step of the buying process.
Highlight the convenience of local shopping or in-store pickupProvide helpful information shoppers need before they visit. Display store-level details such as pickup options, store hours, estimated driving times, accessibility info, and store location on a static map.
As the popularity of options like curbside pickup skyrockets, it’s more important than ever to help customers find you. Integrate routes, traffic estimates, and directions into your online purchase experience, presented on fully-customizable dynamic maps.
Make store location effortlessHelping your customers find their local store remains a cornerstone of building brand loyalty. Google Maps Platform provides the full range of information customers need, from store hours and accessibility options to photos of your storefront — all within the interface they already know and love.
Do more with physical locationsAs customers rediscover the convenience of neighborhood stores, retailers have the opportunity to deepen brand loyalty. The Store Locator Plus solution can help you make the most of your physical locations by integrating targeted offers redeemable in-person, local calendars for in-store events and classes, and online scheduling for appointments and services.
Get started now with Quick BuilderWith Quick Builder, you can create a Store Locator, easily import details from your Business Profile, and gain data insights – all without writing a line of code.
With 70% of all online shopping carts abandoned before an order is placed3, retailers are striving to simplify and speed up each purchase. Autocomplete reduces address entry to just a few keystrokes or taps, cutting checkout time and helping to improve conversions.2
Get an extra layer of address protectionMake the checkout process easier on customers by using Address Validation to identify address components, fix errors, and validate existing addresses. Validating addresses early in the process can help reduce costs associated with failed deliveries, canceled orders, and chargebacks.
Reduce failed deliveriesAs many as 5% of all addresses are entered incorrectly4, leading to costly delivery mistakes, frustrated customers, and unreliable CRM data. Autocomplete increases convenience and reliability by replacing manual entry of addresses with a menu of complete options. Address Validation can help improve delivery success by offering address corrections and suggestions that will ensure deliveries arrive on time and to the correct location.
Make address entry faster and easier for your customers, and more accurate for you and your drivers with Address Validation. It makes sure what was entered is an existing address, based on a variety of data sources, including postal services. And keep your customers happy and informed with Shipment Tracking, which lets them see the real-time location and ETA of their packages.
Help drivers make deliveries safely and on timeDrivers are at the heart of your operations, and their delivery jobs are getting harder. Providing them with helpful experiences has never been more important. Give your drivers an overview of their day so they can easily adjust their route plan and get to their destinations on time. Drivers can efficiently complete tasks right from your app with Driver Routing & Navigation, which includes turn-by-turn directions, lane level guidance, and speed limits. And, by providing more precise delivery locations, we can help your drivers get to the right place, at the right time.
Optimize fleet performance and planningLast mile delivery makes up a large portion of total shipping costs, and pressure to efficiently manage your fleet is rising. Current and historic insights help you plan optimal routes that reflect your fleet’s needs, and adapt in real time based on traffic and other conditions. With visibility across the fleet, you can better understand driver locations, ETAs, and potential issues as they arise. This can result in fewer delays, informed drivers, and happy customers.
This is a public preview, available to businesses that directly manage or own their delivery fleet.
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*Free usage refers to monthly calls available at no cost. Essentials Map Tiles APIs provide up to 100,000 calls at no cost per SKU per month.
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Product availability, functionality and terms may differ for customers with billing addresses in the European Economic Area (EEA). Learn more