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Introducing new routing features: Grounding with Google Maps in Gemini Enterprise Agent Platform

Large Language Models (LLMs) have transformed how users interact with maps, but they still rely on static data. They cannot account for real-world variables like live traffic or sudden road closures. To build the precise, reliable AI experiences users demand, your agents and applications need a physical-world "truth layer" to ground their reasoning.

Today we are expanding the capabilities of Grounding with Google Maps to include new routing features to help agents and users find directions and search along the route, as well as rich new place attributes to provide deeper location context.

Now Generally Available, these features let you integrate travel times, distance, road conditions on-route places of interest, and rich place details directly into your AI applications via the Gemini Enterprise Agent Platform.

Routing helps you calculate directions, based on real-time traffic, across various modes of transportation—driving, walking, transit, biking, and more. You can also plan journeys with up to 13 intermediate stops, and use search along route to identify points of interest along the way, whether finding dinner on a drive to a hotel or suggesting refueling detours.

Rather than manually sequencing multiple APIs, Grounding with Google Maps automatically combines place search and routing capabilities. This lets you solve complex, semantic queries, such as finding cocktail bars with a specific vibe on a user's commute, in a single request.

Solve complex real-world reasoning challenges

Realtor.com and Neurun show how these grounding capabilities can help improve their core business markers by improving their customer experiences.

Realtor.com is using routing capabilities for its native AI assistant, RealAssist™ AI, to help buyers evaluate properties with accurate commute times and en-route amenities. Since launching the RealAssist™ experience, which has been integrated with Grounding with Google Maps from day one, they’ve observed that users spend 4x longer sessions on the platform and generate 15x more unique leads than non-users.*

We didn't want geographic context to be a separate tab or an afterthought. By anchoring RealAssist™ AI with Google Maps grounding, spatial intelligence is now native to the conversation. When a user asks about a home, RealAssist™ AI automatically factors in localized context—from morning commutes to neighborhood amenities—transforming the search process from a simple database query into an intuitive, geographically aware experience.Dave HermanSVP of Product and AI Innovation at Realtor.com®

Conversational commute and route planning in action with Realtor.com’s RealAssist™ AI, powered by Grounding with Google Maps.

Neurun, a digital event guide platform, integrated Grounding with Google Maps into their virtual concierge for the New York New Jersey World Cup Host Committee, allowing soccer fans to request real-time, multi-modal directions across dozens of venues and transit hubs (like "Directions to the nearest pizza place from Brooklyn fan zone”).  The assistant engaged over 100k unique users during the tournament, with transit and navigation questions accounting for 23% of all fan queries.**

The World Cup brings nearly a million visitors into a region most of them don't know. The NYNJ World Cup Concierge gives them one place to ask how to get somewhere and get an answer that reflects what's actually happening on the ground that day.Bruce RevmanCo-Host City Manager, FIFA World Cup 26 NYNJ Host Committee

Build faster, more precise agentic experiences

Based on customer feedback, we've updated the Grounding with Google Maps routing tool to be faster, more accurate, and easier to use.

  • Calculate highly accurate driving routes: Plan complex journeys with up to 13 stops, set custom departure or arrival times (e.g., "How long is my drive at 5:00pm from London to Richmond?") and get more precise driving times powered by real-time traffic.

  • Enrich responses with detailed place attributes: Access insights from highly specific context to answer complex location queries, busyness trends, atmosphere labels, richer amenities descriptions, real-time EV/gas prices, and other details.

  • Build with Gemini 3.7 Flash for smarter semantic routing: Now with improved reasoning to resolve ambiguous conversational queries (e.g., identifying that "union station" refers to Los Angeles Union Station when departing from Los Angeles Airport).

Get started today

The new routing capabilities – find directions and search along route – in Grounding with Google Maps are available today via the Agent Platform API and in Agent Studio on the Gemini Enterprise Agent Platform.

  • Explore the features visually in our interactive demo.

  • Start implementing routing features on the Gemini Enterprise Agent Platform following instructions in the documentation.

Configuring the Google Maps grounding source and routing subtool in the Agent Studio console.

Whether you’re building dynamic travel assistants, local shopping guides, or complex logistics routing workflows, we can't wait to see what agentic experiences you build next with Grounding with Google Maps.

*Realtor.com internal data, 2026

** Neurun internal data, August 2026

Blog contributors: James Harrison, Jamie Hirschhorn Weiss, Vanessa Radatus, Cristina Ma, Mohammad Khan, Ken Nevarez, Joel Nilsen, Emily Osborne, William Tam, Carlos Azpurua, Dia Sharda, and Mariana Quesada

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